Terms & Conditions of Service

Terms & Conditions of Service

1. Acceptance of Terms: By using our services, you agree to these Terms and Conditions. Please read them carefully before proceeding.

2. Appointments and Cancellations:

  • Confirmation: An appointment is considered confirmed once acknowledged by our office.
  • Cancellation Fee: Cancellations within 24 hours of the scheduled time will incur a fee ranging from $85 to $250, depending on the service. This fee will be charged to the credit card on file.

3. Payment Policy:

  • Payment: All residential work requires payment via credit card. Payment in full is due upon completion of the work. We do not accept cash, checks, or any other forms of payment for residential services.
  • Credit Card Authorization: By booking an appointment, you authorize us to charge your credit card for services rendered and any applicable cancellation fees.

4. Liability:

  • Normal Wear and Tear: We are not responsible for damages that occur due to normal wear and tear or the natural aging of materials.
  • Accidental Damage: While we take precautions, we assume no liability for items that might break or get damaged during the normal course of business. However, gross negligence or intentional damage will be addressed on a case-by-case basis.

5. Service Description:

  • Scope of Work: Services are as described in your service agreement. Any changes must be agreed upon by both parties in writing.
  • Quality of Service: We commit to performing services to the best of our ability using accepted industry standards.

6. Warranty:

  • Warranty Period: Specific warranty details will be provided with each service. General repairs have a 30-day warranty unless otherwise stated.
  • Exclusions: Warranty does not cover misuse, natural disasters, or damages caused by third parties.

7. Governing Law: These terms are governed by the laws of [Your State/Country], without regard to its conflict of law provisions.

8. Dispute Resolution: Any disputes under these terms will be resolved through mediation or arbitration as the first step, with litigation as a last resort.

9. Amendments: We reserve the right to amend these Terms and Conditions at any time. Changes will be effective immediately when posted on our website.

10. Termination: We may terminate or suspend your service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

11. Contact Information: For any questions about these Terms, please contact us at (516) 430-5503.